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Privacy policy

Effective Date: April 16, 2026
Last Updated: April 16, 2026

This Privacy Policy describes how Kitchen by Nature ("we," "us," or "our") collects, uses, and shares personal information of visitors and customers of kitchen-by-nature.com (the "Site"). This policy applies to residents of the United States.

1) Who We Are

Kitchen by Nature® c/o Michelangelo Kozon
Burgfrauenstraße 111A
13465 Berlin, Germany
Email: service@kitchen-by-nature.com
Privacy inquiries: impressum@kitchen-by-nature.com

We are a German-based e-commerce business selling high quality kitchenware.

2) Personal Information We Collect

We collect the following categories of personal information, as defined under the California Consumer Privacy Act (CCPA/CPRA):

  • Identifiers: Name, email address, postal address, phone number, IP address, order number, customer account ID.
  • Customer Records: Billing and shipping address, payment card information (processed by our payment providers, not stored by us).
  • Commercial Information: Products purchased, order history, shopping cart contents, product preferences.
  • Internet or Network Activity: Browsing history on our Site, pages viewed, time spent, referring website, device type, browser type, operating system, interaction with marketing emails.
  • Geolocation Data: General location derived from IP address (country, region, city).
  • Inferences: Product interests and preferences drawn from your browsing and purchasing behavior.

We do not knowingly collect Sensitive Personal Information (such as Social Security numbers, precise geolocation, biometric data, or government IDs).

3) Sources of Personal Information

  • Directly from you (when you place an order, create an account, sign up for our newsletter, contact us, or leave a review)
  • Automatically through your use of our Site (cookies, analytics tools)
  • From third-party service providers (payment processors, shipping carriers, analytics and advertising partners)

4) How We Use Your Personal Information

  • To process and fulfill your orders, including shipping and payment handling
  • To communicate with you about orders, customer service inquiries, and product availability
  • To send marketing emails (with your consent, where required)
  • To personalize your shopping experience and display relevant products
  • To improve our Site, products, and services
  • To detect and prevent fraud, abuse, and security incidents
  • To comply with legal obligations (tax, accounting, consumer protection)
  • To measure and improve the effectiveness of our advertising

5) How We Share Your Personal Information

We share personal information with the following categories of third parties:

  • E-commerce platform: Shopify International Limited (Ireland) and Shopify Inc. (Canada) for hosting, order processing, and payments.
  • Payment processors: Shopify Payments, PayPal, Klarna, Apple Pay, Google Pay.
  • Shipping carriers: Deutsche Post, DHL, FedEx, UPS.
  • Email marketing: Klaviyo, Inc. (USA).
  • Analytics: Google Analytics 4, Google Tag Manager, Hotjar, Shopify Analytics.
  • Advertising: Meta Platforms (Facebook/Instagram), Google Ads.
  • Reviews: Judge.me Ltd., Google Customer Reviews.
  • Content delivery & security: Cloudflare, imgix, Google reCAPTCHA.
  • Accounting: DATEV / Lexware Office (for invoice and financial records).
  • Legal authorities: When required by law, court order, or to protect our rights.

We do not sell your personal information for money. However, under CCPA/CPRA definitions, our use of advertising cookies (Meta Pixel, Google Ads) may constitute "sharing" for cross-context behavioral advertising. See Section 8 to opt out.

6) Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, analyze usage, and deliver relevant advertising. Categories include:

  • Strictly necessary cookies (required for the Site to function)
  • Analytics cookies (Google Analytics, Hotjar, Shopify Analytics)
  • Advertising cookies (Meta Pixel, Google Ads remarketing)
  • Functional cookies (language, preferences)

You can manage your cookie preferences through the cookie consent tool displayed on our Site or your browser settings.

7) Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law:

  • Order and transaction data: 10 years (German commercial and tax law)
  • Customer account data: Until you delete your account
  • Newsletter data: Until you unsubscribe
  • Analytics data: Up to 2 months (Google Analytics 4) or 12 months (other tools)
  • Support inquiries: Up to 3 years

8) Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
  • Right to Delete: Request that we delete personal information we have collected about you, subject to legal exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out of Sale/Sharing: Opt out of the sharing of your personal information for cross-context behavioral advertising.
  • Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information, so this right does not currently apply.
  • Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

How to exercise your rights: Email us at impressum@kitchen-by-nature.com with the subject line "CCPA Request." We will verify your identity and respond within 45 days.

Do Not Sell or Share My Personal Information: To opt out of sharing for advertising purposes, adjust your preferences in our cookie consent banner or email impressum@kitchen-by-nature.com.

Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We may require written authorization and identity verification.

9) Privacy Rights in Other U.S. States

If you are a resident of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, or another state with comprehensive privacy legislation, you may have similar rights to access, correct, delete, or opt out of the processing of your personal information. To exercise these rights, email impressum@kitchen-by-nature.com.

10) "Shine the Light" (California Civil Code § 1798.83)

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their own direct marketing purposes.

11) Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. Parents or guardians who believe their child has provided personal information to us may contact us at impressum@kitchen-by-nature.com.

12) International Data Transfers

As a German company, we process data primarily in the European Union. When you interact with our Site from the United States, your data is transferred to and processed in the EU. We use standard security measures to protect your data during transfer.

13) Data Security

We implement reasonable technical and organizational measures to protect your personal information, including SSL/TLS encryption, access controls, and regular security reviews. No system is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

14) Email Marketing and CAN-SPAM Compliance

We comply with the CAN-SPAM Act. All marketing emails include a valid physical postal address and a one-click unsubscribe link. You may unsubscribe at any time by clicking the link in any marketing email or contacting service@kitchen-by-nature.com.

15) Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

16) Do Not Track Signals

Our Site does not currently respond to "Do Not Track" browser signals, as there is no common industry standard for interpreting them. You can control tracking through our cookie consent tool.

17) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. Material changes will be communicated through a prominent notice on our Site or by email. Continued use of our Site after changes constitutes acceptance.

18) Contact Us

For questions about this Privacy Policy or to exercise your rights:
Email: impressum@kitchen-by-nature.com
Postal: Kitchen by Nature, Burgfrauenstraße 111A, 13465 Berlin, Germany