Master-Chef's Set

Carefully packed, safely delivered!
Every order is packed with much love and shipped insured. A tracking number including shipment tracking will be sent via email shortly after ordering.

How long does shipping take?
The standard delivery time is 3-5 business days.
* During increased parcel volumes, the shipping duration may extend to 7-12 business days.

To which countries do you ship?
We currently ship within the EU, the USA, as well as to Switzerland, Canada, and Australia.

Is there a return option?
Yes, you can return your order within 30 days of receipt. The return costs must be borne by the customer.
Further information on the return process can be found on the delivery note or on our information page on the right of withdrawal.

For questions, please contact our customer service via the contact form.

To ensure you enjoy your high-quality olive wood utensils and cutting boards for a long time, we recommend some valuable care tips.

1. Gentle Cleaning:
After each use, olive wood products should be cleaned by hand with lukewarm water and only mild soap. Please do not use a dishwasher - the high humidity and heat can damage the wood.

2. Gentle Drying:
Dry the olive wood products thoroughly with a soft cloth immediately after washing. Avoid leaving the pieces wet or standing in water for an extended period.

3. Regular Care with Oil:
To keep the olive wood supple and retain its natural color, it should be regularly - about once a month - rubbed with food-safe oil (such as olive or linseed oil). Apply a small amount of oil evenly with a soft cloth and let it soak in overnight. Polish off excess oil the next day.

Avoid extreme heat and strong temperature fluctuations. To prevent discoloration, clean the utensils immediately after contact with strongly coloring foods such as beetroot or turmeric.

With proper care, olive wood utensils and cutting boards will not only retain their natural beauty but also reliably serve you for years.

You will find more tips and detailed care instructions in the enclosed brochure. Take a moment to read through them - it's worth it!

Enjoy the unique quality of olive wood - natural, durable, and stylish.

Warranty Conditions

We offer a 2-year warranty on all our products. The warranty period begins on the invoice date. The warranty applies throughout the entire EEA. If material or manufacturing defects occur during this period, we offer one of the following services under the warranty:

• Free repair of the goods.
• Free replacement of the goods with an equivalent item (possibly also a successor model, if the original goods are no longer available).
• A partial refund as compensation for the defects.

Please contact us in the event of a warranty claim via our contact form or the email address provided in the imprint. 

Warranty claims are excluded for damages to the goods caused by abusive or improper handling, environmental influences (moisture, heat, overvoltage, dust, etc.), non-compliance with any safety precautions or operating instructions, force (e.g., blow, impact, fall), unauthorized repair attempts, or normal wear and tear.

Claiming the warranty service requires that the guarantor is allowed to inspect the warranty case by sending in the goods upon request. Care must be taken to avoid damage during transport by using appropriate packaging.

Warranty processing is freight-free for you in any case. Any shipping costs you may have advanced will be reimbursed by the guarantor. If a chargeable removal of the goods is necessary for sending them in, the guarantor will bear the necessary costs for the removal.

Note: Your statutory rights in the event of defects are not restricted by this warranty promise. Any existing statutory warranty rights against us remain unaffected by this warranty promise.